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FREQUENTLY ASKED QUESTIONS

Q: What is SecurIX?

A: SecurIX is a Trusted Connectivity software platform that solves the business problem of how to easily, quickly and cost-effectively enable remote users to access internal business applications through the Internet. SecurIX is a turnkey, owner-managed solution that deploys in a fraction of the time required to roll out conventional hardware based private networks and scales to the needs of the largest distributed enterprises.

Q: What applications can be run remotely through SecurIX?

A: SecurIX allows you to run any TCP/IP based application. Click-Into Inc. has been working with customers and has tested many applications running under SecurIX including: Telnet, FTP, SAP, Microsoft Outlook / Exchange, PLUS-VMS app via telnet, VAX GUI app, Terminal server client, Reflection for IBM, Oracle databases, SQL Server databases, Citrix, VNC, as well as custom client server applications.

Q: How is SecurIX fundamentally different from traditional VPNs?

A: VPNs are point–to-point tunneling appliances used to provide remote access for employees, and site-to-site connectivity. VPNs are designed as a single point of entry into the entire LAN, and simply create an encrypted tunnel between a remote user and the VPN appliance itself, without providing a means for verifying whether that connection should be "trusted". In practice, VPNs have many problems with respect to administration (they are very difficult to configure and manage, require dedicated access lists, and bog down with providing encryption services), security (PKI is an add-on, and clients are susceptible to hackers), client software management (client software is difficult to configure and is usually physically distributed), scalability (you can't simply add another appliance as you add more users) and cost (administration, additional security software, and help desk). SecurIX solves many well-known architectural issues common to all VPNs including new so-called "clientless" SSL VPNs. CLICK-Into Inc's introduction of authentication gateways, peer-to-peer tunnels, embedded native clients and automated PKI delivers the best of clientless remote access, robust connectivity, immense scalability with the ultimate in ease of management – at a fraction of the effort and cost of a typical VPN. SecurIX immediately lowers IT costs and powers productivity by leveraging existing information applications and resources.

Q: What makes SecurIX a compelling product?

A: SecurIX delivers more than just remote access. It is a platform that provides secure connectivity upon which applications, resources or networks can be integrated. For example, SecurIX is designed to be able to access multiple gateways at the same time, so you could be accessing your internal LAN as well as a business partner's LAN at the same time. When you connect to a gateway, SecurIX is able to send down a centrally managed desktop that includes all the client server applications and files shares a user has access to. The desktop feature creates new possibilities for remote resource collaboration.

Q: What is the SecurIX value proposition for an enterprise?

A: SecurIX has a dramatically lower Total Cost of Ownership (TCO) when compared with VPN + PKI solutions. SecurIX cuts costs on several fronts from administration and deployment to security management and scalability.

SecurIX:

  • Is a software solution that runs on standard Pentium-class hardware.
  • Integrates with existing PDC access lists for reduced administrative overhead (no dedicated access lists is required.
  • Utilizes the Microsoft Certificate Authority (included with Windows 2000 Server), eliminating costs associated with a third party PKI.
  • Provides transparent management of the entire X.509 certificate lifecycle through the SecurIX ClickView central administration tools. No security management expertise is required.
  • Dynamically configures the client software and provides an online self-serve distribution service, which cuts down on manual configuration, physically distribution and help desk costs.
  • Client software integrates within Windows Explorer, so no user training is required.
  • Easily scales without complicated and expensive load-balancing requirements.

Q: How easy is it to install SecurIX?

A: The SecurIX installation automatically sets up three components: the SecurIX Gateway server, ClickView(central administration tools) and the client software distribution service, which typically takes less than one hour. The SecurIX client software can be downloaded and installed by the user in about two minutes.

Q: What is ClickView?

A: ClickView is a powerful Web-based administration tool that is included with SecurIX. It enables the systems administrator to manage any number of SecurIX gateways, group profiles, the client software distribution service, the PKI/PKE certificate management, and displays active clients with the ability to disconnect anyone on demand. It also provides a variety of customized reports on all network, session and peer activities.

Q: Do you have to buy additional Certificate Authority software?

A: No, SecurIX uses the onboard Microsoft Certificate Server software that is included with Windows 2000 Server.

Q: Is SecurIX prone to performance bottlenecks (such as with a traditional VPN)?

A: The SecurIX gateway is only responsible for brokering user authentication, and then drops out of the connection. The gateway is not tasked with proving encryption services like a VPN appliance.

Q: VPNs often have problems going through NATs or Proxy devices. What about SecurIX?

A: SecurIX works at the application level to establish Trusted Connectivity so it does not encounter the types of problems that a VPN does (VPNs work at the OSI transport layer).

Q: What operating systems are supported for the client (i.e. remote user) systems?

A: SecurIX client software supports Windows 98 SE, Windows ME, Windows NT 4 (with the latest service pack updates), Windows 2000 (with the latest service pack updates), and Windows XP Professional.

Q: What are the system requirements for a SecurIX Gateway?

 A: A SecurIX Gateway requires a minimum 500 MHz Intel Pentium III with 256MB RAM and 20MB free disk space. Windows 2000 Server or Advanced Server (the latest service pack updates) and access to a TCP/IP network are also necessary. In order to authenticate users you must also set up the Certificate Authority Server software, and have access to email to automatically distribute the client component to users.

Q: Where can I get SecurIX?

A: SecurIX is available from CLICK-Into Inc. or through an authorized reseller.

SecurIX and ClickView are trademarks of CLICK-Into Inc. All other company and/or product names are trademarks and/or registered trademarks of their respective manufacturers.

CLICK-into Inc.